Customers please feel free to contact us to view our designs discount also applies for collection of artwork here in Brisbane.

Metalistik FAQ

Security, Service & More

Colors of products:

All  metal wall art designs are photographed under vibrant halogen lights this reflects the true detail of the artwork, the greater the light source the greater the WOW FACTOR on the surface of the metal, also placing your art near a window will also create a similar effect.
Color’s of products displayed on your computer monitor/screen  may vary from the actual color of the item you are purchasing this is due to the high variance in colors utilized by computer monitors also the lighting applied to the surface of the metal.
Many of our products are hand-made and there may be variance in color or pattern’s  for this reason making each design a unique piece of art with its own characteristics.

 

Do you have a return policy?

Metalistik offers 100% satisfaction guarantee if the item is lost or damaged in transit, please inspect upon arrival so a claim may be made if need be within 24 hours this is why we insure your art with postage. Please contact us regarding this matter.

Refunds are also offered if artwork does not meet description i.e wrong size, please note all patterns are hand textured into the surface of the aluminium characteristics may vary on art work. Please insure you choose art carefully as refunds will not be offered.

 

What shipment method is used?

We prefer to use Australia Post or T.N.T  courier service where a tracking number is supplied to the customer we offer full transit insurance on all items most art is shipped at a standard rate.

 

How long will it take to receive my Art work once payment is made?

Depending on size and description please allow up to 5 weeks on custom makes ie wall sculpture design, in most case you will receive your Art within 3 to 4 weeks.

 

Do you ship World Wide?

Yes we do please contact Metalistik for details prices for shipping depend on weight, size and various locations across the world, we ship our design’s to all corners of the globe with a tracking number and full transit insurance included. Each item is carefully packaged giving you great peace of mind your investment will arrive safely the day we ship you are contacted with a tracking number and time frame when your art will arrive. A time frame of usually 4 to 5 weeks is required to receive your purchase this includes transit time, as the art is not mass produced in factories or kept in stock!

 

Do you combine shipments?

Yes items are packed separately to ensure a safe transit of your art and a combined shipping discount is offered if the customer purchases 2 or more items.

 

About the product

Most of our metal wall art designs can be customized to meet your requirements by size, shape and color.

Metalistik offer a 10 year warranty on all metal art designs for indoor use only or under cover area i.e patio, our metal wall art has a clear protective coat applied to the surface, it will not fade, rust, or tarnish.

To clean the surface simply use a mild detergent Mr sheen or Windex with a soft cloth, avoid scurry pads or alcohol based cleaners as this may damage the surface of your artwork.

All art is best displayed near a window or under a vibrant light source to reflect its true detail, all images on Metalistik’s site have been photographed under halogen light’s to create this.

Colors are applied to the surface with various processes to create a more dramatic effect on the surface of the metal, color’s may be matched with a sample provided by you the customer  all color’s are matched to approximately 80%.

 

Can I change the color of the Artwork Displayed?

Yes most of our art can be customized by shape, color and design by request, with over 500 colors to choose from Metalistik can match most color samples provided by the customer please contact us to discuss further.

 

Is it safe to buy from Metalistik?

Yes all online payments are secure made via PayPal, PayPal offers fraud prevention measures to keep your information safe and secure with over  100 MILLION accounts worldwide. Please contact for other payment arrangements i.e. money orders or checks made out to Metalistik.

 

Size of Art Work Customized upon request:

Please note size of artwork panel’s this is the overall size of the artwork ie a 1300 X 600 mm, each panel size is 600 mm height  X 300 mm width the overall size includes spaces between the panels, all our work can be customized to size upon request please contact us before placing a order if unsure on the dimensions of artwork or require customization.

Any more Questions? Contact us to clarify.

  • Discounts on all pick ups — save up to 20% on all Art Work purchases directly Brisbane Queensland
  • Discounts also apply to all interior designers, builders,architects,property developers
  • any business who holds an ABN and will be displaying their artwork in a public area
  • please note this does not include items on sale

+61 (0)437 994 828 [email protected]

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Metalistik Metal Wall Art [email protected]
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