FAQ

Do you have a return policy?

Metalistik offers 100% satisfaction guarantee if the item is lost or damaged in transit, please inspect Upon arrival so a claim may be made if need be within 24 hours this is why we insure your art With postage. Please contact us regarding this matter.

Refunds are also offered if Artwork does not meet description, please note all patterns are Hand textured into the surface of the aluminium characteristics may vary on art work. Please insure you choose art carefully as refunds will not be offered.

What shipment method is used?

We prefer to use Australia Post or Fast Way Courier service where a tracking number is supplied to the customer we offer full insurance on all items most art is shipped at a standard rate.

How long will it take to receive my Art work once payment is made?

Depending on size and description please allow up to 5 weeks on Custom makes, in most case You will receive your Art within 2 to 3 weeks.

Do you ship World Wide?

Yes we do please contact Metalistik for details prices depend on weight and size a signature is required.

Do you combine shipments?

Yes items are packed separately to insure a safe transit of your art and a combined shipping discount Is offered if the customer purchases 2 or more items.

About the product

All Metal Wall Art designs can be customized to meet your requirements by size,shape and colour.

Metalistik offer a 10 year Warranty on all Metal Art Designs for indoor use only, wall art designs have a clear protective coat so it will not fade,rust,or tarnish over a period of time.

To clean the surface simply use a mild detergent Mr sheen or Windex with a soft cloth, avoid scurry pads or alcohol based cleaners as this may damage the surface of your artwork.

All art is best displayed near a window or under a vibrant light source to reflect its true detail. All images on metalistik’s site have been photographed under halogen light’s to create this.

Colours are applied to the surface with different processes to create a more dramatic affect on the surface of the metal colour’s may be matched with a sample provided by you the customer, all colour’s are matched to 80%.

All art is packaged individually to insure a safe transit artwork comes with full postal insurance.

Can I change the colour of the Artwork Displayed?

Yes All art can be customised by shape, colour and design by request, in most cases with no extra costs involved. With over 500 colours to choose from Metalistik can match most colour samples provided by the customer.

Is it safe to buy from Metalistik?

Yes All online payments are secure made via PayPal, PayPal offers fraud prevention measures to  Keep your information safe and secure with over 100million accounts worldwide. Please contact for other payment arrangements i.e. money orders or cheques made out to Metalistik.

 

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